Tuesday 6 November 2012

Special K and the Brand Equity Pyramid



Resonance: Consumers relay with the brand through a close relationship. Marketing strategy is focused on the welfare of women by eating Special K.

Judgments: Consumers’ insights are important for the company. The brand offers additional services to the product in order to make them loyal. A specific website: www.specialk.com is available and proposes tips for successful diet and personalized programs depending on the consumer’s goal.
Also, commercials convey the message that products are affordable and will make the consumers’ life better.

Feelings: Kellogg’s brands represent a third of the market shares. Their product communication and campaign reach women by offering to loose weight but also to feel good with their bodies.

Performance: The brand answers to the consumer functional needs with a range of healthy products for breakfast, snacks and bakeries.

Imagery: Special K targets women between 20 and 45 years. Both housewives and working women are reached by commercials and identify with the brand. By proposing coaching and follow-up, Special K brings them support and help during a diet. Also, since the products are low fat and low calories they are satisfied.

Salience: The brand is recognized worldwide and communication is highlighted by a strong TV campaign. Products can be found easily and everywhere.

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