Tools used to make your consumers loyal
In this market, the consumer can easily engage with cereals brands
thanks to several tools used by marketers.
First of all, the fact that a gift is given in almost every pack can
encourage the establishment of a relationship between the consumer and the
brand. This tool is more often used in cereals dedicated to children. Indeed,
kids are more likely to be attracted by this kind of argument. As they are purchasing
advisor cereal companies have to seduce them before their parents.
Then, regarding adults cereals, marketers pull other levers such as the
healthy argument. They claim that cereals are composed of whole- wheat,
oatmeal, barley showing cereals image on the pack. In the consumer’s mind the
product is entirely natural and healthy. On the pack the product composition is
often highlighted in order to prove that the product is made of good
components.
Another tool used in order to create a strong relationship between the
product and the consumer is the use of cross promotions. While buying their
cereals pack they will benefit from a voucher to buy another product of the
range such as snack cereals, cereals bar, cereal cookies…
Through several levers, marketers can easily make consumers loyal to
their brand. It is a non stop fight against competitors that have quite the
same tools to promote their brands.
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